Hire a Virtual Assistant

Virtual assistant recruitment process

Most outsourcing providers connect you with Virtual Assistants, and it’s up to you to do the rest. Prime P.A is different because we’re an end-to-end service that can manage your recruitment needs every step of the way, including:

  • Recruiting and Screening
  • Background Checks & On-boarding
  • Training & Workshops
  • HR & Payroll
  • Replacement & disruption cover
  • Tailored Systems
  • Money-back guarantee

In addition to this, we have a customer support team.

How we hire

Our virtual assistant recruitment process is based on over four years of experience hiring reliable, flexible and long-term Virtual Assistants for businesses.

We create an easy working relationship between our clients and VAs that are trusted, experienced and able to deliver outstanding results.

View our 6 step recruitment process below.

Get started today with a FREE Discovery Call

Minimise risk

Get your project delivered before you pay

Grow your business and live the life you want

A professional virtual assistant can help you reach your goals. 

Step 1

Strategy Planning

During your discovery call, we’ll discuss everything you want in a VA so that our specialist can put together a strategy plan tailored to your needs.

Step 2

Pre – Screening

Our HR Manager will start sourcing the best candidates for a pre-screening interview based on the Strategy Plan.

Step 3

Panel Interview

Our recruitment team will conduct screening panel interviews with the shortlisted candidates.

Step 4

Client Interview

Once the shortlisted candidates have passed the screening process, you’ll receive their CVs, and our HR Manager will organise and facilitate an interview.

Step 5

Orientation

When you’re ready to hire the VA, our general manager will take them through orientation and set up all relevant platforms and systems.

Step 6

Support and Benefits

Your VA will be allocated a Team Leader to assist in the initial months and provide ongoing benefits.

The right person brings value to your business. This is why we only work with highly skilled virtual assistants that can deliver outstanding results time and time again.

Hiring the wrong person could cost you a fortune.

If you need a virtual assistant now call 02036335909 or schedule a call. 

Fill in the form to register your interest

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Strategy Plan

Virtual Assistant Recruitment Strategy Plan

 

Our outsourcing H.R. specialist creates a strategy plan for you based on your Discovery Call to outline all your VA preferences including:

  • Roles and responsibilities

  • Skills and experience

  • Hours / Availability

  • Technical requirements

  • Other (e.g personality / location preferences)

Within 24 hours , we will contact you to take you through our Strategy Plan including our VA recommendations.

Where do you source your virtual assistants
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Where are the Virtual Assistants based?
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Does the virtual assistant work for me or you
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What kind of support do I get with my virtual assistant
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What if I’m not happy with my Virtual Assistant?
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Is there a minimum commitment with my Virtual Assistant?
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How do I monitor my Virtual Assistant's work?
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What happens if there is interruption to work
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Pre – Screening

Virtual assistant recruitment Pre – Screening

Once you’ve approved the strategy plan, our HR Manager will start the recruitment process by filtering through:

  • Our talent pool: We have an existing database of trusted candidates that have been through our extensive screening process.
  • VA connections: If we don’t already have the right VA for your task in our file, we will use our existing connections such as referrals and Linkedin to find a suitable candidate to proceed to our screening process.

We then conduct a 1:1 pre-screening interview with the shortlisted candidates to cover skill, technology, work history and availability.

Panel Interview

Panel Interview with Virtual Assistant Candidate

 

Once the candidates pass the pre-screening, we then conduct a Panel Interview together with the candidate, Outsourcing H.R Specialist and Virtual assistant Manager / Trainer. 

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Candidate will be screened by the panel on the following criteria:

  • Experience of the role and understanding of how it impacts the client’s day-to-day business
  • Communication skills and experience of working online as a Virtual Assistant. 
  • Motivation for being a virtual assistant and building a trusting relationship with your company and ours. 
  • Recognition and effort to uphold our company mission and values. 
  • Home office set-up with emphasis on internet specifications and back-up plan
  • Assessment of home situation, including personal matters that could affect work routine and decisions about work
  • Sense of accountability of V.A  using situational questions
  • Problem-solving skills
  • Analysing previous similar work 
  • Loyalty and commitment level to the position
  • Any other matters that need to be discloses with the team e.g salary.

To give you an example of VAs in our talent pool, take a look at our VA Profiles. Keep in mind that the CVs you’ll be presented with will be more in-depth and include work samples as well as test results based on candidates technical abilities and personality.

Client Interview

Client Interview with Virtual Assistant

Within 2 weeks you will be provided with a shortlist of CVs of candidates best suited for the role, so that you can select who you would like to have an interview with.

Our HR Manager will then organise the video meeting and sit in the call with you to ensure that all relevant interview questions are covered and expectations are properly set on both sides.

This interview usually takes around 30 mins. Download our Interview Questions below for a better understanding of what you should ask during the interview phase.

 

Panel Interview

Recruitment and Orientation

When it’s orientation time, we’ll take your VA through their VA Work Agreement so that we can freely discuss:

  • Terms and conditions
  • Timeline expectations
  • Progress expectations

The VA must also agree to our Company Oath as our Guiding Principle in delivering our best work to clients.

Other topics that are discussed during orientation include:

  • Attendance to skills training

Support and Benefits

Support & Benefits

Something we really pride ourselves on is our company culture which stems from the on-going benefits and support that we provide for your VA.

 

After care

The process doesn’t stop after you’ve hired your VA. You’ll have full support from our team to assist you in the initial ‘nesting period’ and avoid any miscommunications and misunderstandings.

From there, we’ll handle all HR matters for you from payroll, VA attendance, performance, reporting, appraisals and anything else that may arise. We are able to exchange VAs to your requirement. 

 

Expectations 

This is what to expect in the First 3-6 Months